Accessibility statement
Accessibility Statement
The Energy Agency (from now on: the agency) is committed to making its website www.agen-rs.si accessible under the current Accessibility of Websites and Mobile Applications Act. This Accessibility Statement applies to the agency's website: www.agen-rs.si.
Level of compliance
This website is partially compliant with the Accessibility of Websites and Mobile Applications Act due to the exceptions listed below.
Accessibility services
The agency strives for the website's functionality to function correctly, including accessibility services, in all newer (supported) browsers.
To ensure accessibility requirements, some adaptations have been systemically implemented:
- responsive web design (adapting the layout of content to the screen resolution)
- a choice of three font sizes
- consistent and predictable website performance
- page elements that change automatically after a set period of time can be paused or stopped
- the possibility to use different levels of headings
- display of where you are on the website (location-based breadcrumbs)
- most of the pictorial material is accompanied by alternative descriptions
- links are descriptive
- the website includes a sitemap and instructions/information for reporting cases of non-compliance with accessibility requirements
Inaccessible content
We continuously monitor the accessibility of www.agen-rs.si and regularly improving individual accessibility features. Depending on the volume of content published on the agency's website, there may be cases that do not fully meet accessibility requirements due to disproportionate burden.
Examples of such content include:
- the graphical user interfaces of the web applications Compare electricity and natural gas supply costs, Check monthly electricity and natural gas supply billing and Calculate network usage charges, as well as detailed displays of the results of queries in these applications (www.agen-rs.si/primerjalnik);
- certain data displays in the form of charts (and their tabular displays) on the eMonitor website (www.agen-rs.si/web/emonitor);
- scanned documents in PDF format;
- software-generated documents;
- various complex data tables.
The website is connected to various backend information systems operated by the agency and external organisations that provide source data. Due to the large number and complexity of these integrations, as well as frequent legislative changes affecting the published content, bringing all web applications into full compliance would, in the agency's assessment, impose a disproportionate burden, primarily because of the associated financial costs and the required human resources.
Accessibility improvements will continue to be implemented as part of future website upgrades. When introducing new systems, the Agency will ensure that accessibility requirements are taken into account and that the systems are made as accessible as possible for all users, including persons with disabilities.
Some documents published after 23 September 2018 do not yet fully meet accessibility requirements because making them fully accessible would impose a disproportionate burden. Information presented in maps that are not accessible to screen readers may also present difficulties, as may certain graphics and text with insufficient colour contrast or images that lack sufficiently descriptive alternative text.
According to the agency's self-assessment, providing website-wide colour contrast options would also constitute a disproportionate burden. As an alternative, users may use accessibility features available in supported web browsers, such as **Read Aloud**, **Immersive Reader**, or **Reading View**, where available.
Preparation of this Accessibility Statement
This statement was prepared on 23 May 2022, in accordance with the method set out in point (a), first indent, of Article 3(1) of Commission Implementing Decision (EU) 2018/1523 of 11 October 2018, establishing a model accessibility statement in accordance with Directive (EU) 2016/2102 of the European Parliament and of the Council on the accessibility of the websites and mobile applications of public sector bodies (OJ L 256, 12 October 2018, p. 103), using a self-assessment carried out by the Agency.
The statement was last reviewed on 7 July 2026.
Feedback and contact information
Reports of accessibility issues, requests for information regarding website content, and requests for content that is not available in an accessible format due to a disproportionate burden may be submitted by email to: [www-skladnost@agen-rs.si](mailto:www-skladnost@agen-rs.si)
The agency will respond within eight days of receipt of the notification or request. If a response cannot be provided within this period, the Agency will inform the requester of the expected response date and the reasons for the delay.
Compliance with Articles 5 to 8 of the Act on the Accessibility of Websites and Mobile Applications is supervised by inspectors of the Information Society Inspectorate.
Enforcement procedure
If you are dissatisfied with the Agency's response to a notification or request submitted under Article 8 of the Act on the Accessibility of Websites and Mobile Applications, or if you believe that the website does not comply with the requirements of the Act, you may file a complaint with the Information Society Inspectorate by post or by email at the following address:
Ministrstvo za notranje zadeve in javno upravo
Inšpektorat Republike Slovenije za informacijsko družbo
Davčna ulica 1
1000 Ljubljana
telefon: 01 555 58 48
